The Complaint for Templatic Themes Plugin

The Complaint for Templatic Themes Plugin 

The Templatic Themes and Plugins Complaint for complaint Bord

took my money but have not received the theme sold online

I saw a nice template at word press name templatic.com which they company were selling.i gave money to my pastor to purchase it for me since he has a credit card. he went through the process and his money was taking but no access to the theme for downloading.but templatic.com is an india company.we are therfore appealing to you if could trace the where about of this company.
wring from Accra-Ghana.MY EMAIL biosamuelkwabena@gmail.com